The National Commission for Persons with Disabilities (NCPWD) has announced significant updates following its investigation into Rano Air over allegations of discrimination.
Alhaji Usman Bura Gabai, State Chairman of the Joint National Association of Persons with Disabilities, was denied boarding at Maiduguri International Airport due to his wheelchair.
Key outcomes of the investigation include:Policy Repeal: Rano Air promptly repealed the discriminatory policy.Procedure Review:
The airline revised its ticketing and booking processes to accommodate persons with disabilities.
Implementation Committee: A six-person committee was formed to ensure effective implementation of these changes.
Staff Training: Rano Air is collaborating with the Disability Commission to train staff on disability laws.Contract Review: The airline reviewed its contract with its Passenger Service Agent to ensure compliance with disability rights.
Infrastructure Improvement: Construction of ramps at Rano Air offices has begun, enhancing accessibility.
Dr. James David Lalu, Executive Secretary of NCPWD, reaffirmed the Commission’s commitment to enforcing disability rights laws.
The NCPWD urges the public to support efforts to eliminate discrimination against persons with disabilities.
Saleh Faruq Gagarawa Head, New Media
National Commission for Persons with Disabilities
21 June 2024
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