The Nigerian Electricity Regulatory Commission (NERC) has taken a stern stance against the Abuja Electricity Distribution Plc (AEDC) for violating the New Tariff Order. A hefty fine of ₦200 million has been imposed on AEDC for failing to comply with prescribed customer band classifications, resulting in unfair billing practices.
This enforcement action by NERC follows a thorough review and customer feedback, revealing that AEDC had incorrectly applied the new tariff to all customer bands. In response, AEDC is directed to reimburse affected customers in Bands B, C, D, and E for overbilling and provide balance customer tokens accordingly by April 11, 2024.
Additionally, AEDC is mandated to pay the ₦200 million fine and submit evidence of compliance with NERC’s directives by April 12, 2024.
This decisive action by NERC reaffirms its commitment to consumer rights protection and fair practices within Nigeria’s electricity sector.
Signed,
Management
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